Get in touch
We'd love to hear from you. Most queries are answered within one business day.
Support hours
Mon–Sat · 9:00–18:00 IST
Typical response within one business day.
Company details
JoinTripMates — a community group-travel platform. Support: support@jointripmates.com · Hours Mon–Sat, 9:00–18:00 IST · Typical response within one business day.
Before you email
Many questions are answered in our Help Center. For anything about a specific trip, the fastest route is the group chat with your host. To report abuse, use the ⚑ Report option on the trip, message or review.
Looking for something else? Help Center · Safety